It's at the heart of everything we do. We take pride in helping our customers to ensure they are buying the correct products to get the most out of their underfloor heating system.
We are always happy to advise before and after your purchase. Our sales team are only a phone call or an email away and will respond to your enquiries as soon as possible.
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We only supply the best quality products from industry leading manufacturers. While many online companies adopt a "cheap product, cheap price" approach to trading online, at TUS we believe in selling high quality components and systems from recognised and trusted manufacturers.
The reason for this is simple. By compromising on quality you are increasing the odds of failure within your underfloor heating system over time. A correctly installed, quality underfloor heating system will last for many years and will give you little or no hassle during its life span.
Usually the cost of maintenance or replacement of cheaper components is greater that the initial saving made when buying a "cheaper" system in the first instance anyway!
When you purchase your system from TUS we want you to buy with confidence and with the knowledge that the products you are installing are manufactured from quality materials and are guaranteed to work enabling you to enjoy many years of hassle free comfort.
At TUS we believe in selling the best quality products at the most competitive prices. We regularly check our prices against other online suppliers to ensure that we are offering all of our products to you at the lowest prices online.
Our Price Promise Guarantee means that if you find any of our products or kits cheaper anywhere online we will beat the price you have been quoted!
This is based on like for like products or systems on any UK based website.
If you are unsure or wish to discuss a quote you've received please contact us
We understand that for many people approaching underfloor heating for the first time, the concepts, products and terminology can appear somewhat confusing. The truth is that underfloor heating is actually very simple to understand and, with the correct preparation and planning, install too.
We believe in keeping things simple and so you will not find the product and information pages on this website littered with the type of jargon that assumes you are an experienced installer!
However, there may be some things that you just don't understand and we appreciate that it is important to have all the information you need before making a purchase with us. For that reason we encourage you to contact us with any queries no matter how big or small. Our sales team will be happy to help.
TUS offers a fully indemnified design service from a trained and competent design team.
We work closely with our customers to understand all aspects of the project ensuring your system works to its full potential.
Upon initial receipt of plans we will contact you to discuss your requirements before producing a bill of materials and quotation. Once an order is confirmed we will produce a CAD pipe layout to help with installation. Our technical sales team are on hand at all times to provide support and advice.
If you have a project you would like to discuss please call us today on 01283 850040 or fill out our Free Quote form here.
We offer a range of delivery services to enable you to receive your items as quickly as possible once you've placed an order.
Next day delivery is available to all UK Mainland addresses for orders received by 2pm. In addition to economy and next day services we we can, on request, arrange weekend deliveries.
Deliveries can be made to your business address or direct to site.
For full information about our range of delivery services please call us on 01283 850040.