About us

Customer service

It's at the heart of everything we do. We take pride in helping our customers to ensure they are buying the correct products to get the most out of their underfloor heating system.

We are always happy to advise before and after your purchase. Our sales team are only a phone call or an email away and will respond to your enquiries as soon as possible.

Click to view our customer testimonials

High Quality Products

We only supply the best quality products from industry leading manufacturers. While many online companies adopt a "cheap product, cheap price" approach to trading online, at TUS we believe in selling high quality components and systems from recognised and trusted manufacturers.

The reason for this is simple. By compromising on quality you are increasing the odds of failure within your underfloor heating system over time. A correctly installed, quality underfloor heating system will last for many years and will give you little or no hassle during its life span.

Usually the cost of maintenance or replacement of cheaper components is greater that the initial saving made when buying a "cheaper" system in the first instance anyway!

When you purchase your system from TUS we want you to buy with confidence and with the knowledge that the products you are installing are manufactured from quality materials and are guaranteed to work enabling you to enjoy many years of hassle free comfort.

We make UFH simple

We understand that for many people approaching underfloor heating for the first time, the concepts, products and terminology can appear somewhat confusing. The truth is that underfloor heating is actually very simple to understand and, with the correct preparation and planning, install too.

We believe in keeping things simple and so you will not find the product and information pages on this website littered with the type of jargon that assumes you are an experienced installer!

However, there may be some things that you just don't understand and we appreciate that it is important to have all the information you need before making a purchase with us. For that reason we encourage you to contact us with any queries no matter how big or small. Our sales team will be happy to help.

Nationwide Next Day Delivery

We offer a range of delivery services to enable you to receive your items as quickly as possible once you've placed an order.

Next day delivery is available to all UK Mainland addresses for orders received by 2pm. In addition to economy and next day services we we can, on request, arrange weekend deliveries.

Deliveries can be made to your business address or direct to site.

For full information about our range of delivery services please call us on 01283 850040.